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Made in Switzerland - Available
in Borivali
If
you're looking to buy a prestigious branded timepiece, you
don't need to fly off the watchmakers homelands anymore. Just
hop into a train and head straight to Mumbai's Suburbs, informs
Anil Prabhakar.
If you're rolling in wealth, you obviously dont need to read
any further. But for the rest of us watch-lovers who cant
afford to take off in our jets or yacths to foreign shores
every time we fancy a designer timepiece here's some great
news. Borivali is now home to five watch stores housing top
of the line brands, courtesy Atul Khimani.
Spread
over 600 sq.ft., this is truly watch collector's dream store,
retailing over 25 swiss brands including Rado, TAG Heuer,
Mont Blanc and Baume & Mercier. For brands like Esprit,
Carrera and Pierre Cardin, you could visit Khimani's Egana
Studio. Then there's also the Khimani Watch Company, which
has over 30 national and international brands, First Citizen-
an exclusive Citizen showroom for customers looking for international
brands in the price bracket of Rs 3,000 and Rs 15,000 and
the Godavari Watch Company - an exclusive Bentex showroom
at Lokhandwala.
The
USP of Khimani's stores is his customer service for which
he has acquired immense goodwill over the years. In the 80's
when all the mechanical watched required frequent after sales-service,
he invested in creating a service infrastructure by hiring
trained technicians, maintaining spare parts and investing
in tools. He would do minor repairs for his customers free
of charge, when other retailers would charge a minimum fee
of Rs. 50 and this strategy paid off - the percentage of repeat
customers at Khimani Watch Co & Swiss Paradise is 60 percent
and 40 percet respectively.
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