TimeNStyle
History
Brand Evolution
Showcase
Cover Story
Buzz
At Your Service
Special Report
Gifting Guide
Trends
History

 

Event update Trade Talk What's New

Made in Switzerland - Available in Borivali

If you're looking to buy a prestigious branded timepiece, you don't need to fly off the watchmakers homelands anymore. Just hop into a train and head straight to Mumbai's Suburbs, informs Anil Prabhakar.

If you're rolling in wealth, you obviously dont need to read any further. But for the rest of us watch-lovers who cant afford to take off in our jets or yacths to foreign shores every time we fancy a designer timepiece here's some great news. Borivali is now home to five watch stores housing top of the line brands, courtesy Atul Khimani.

Spread over 600 sq.ft., this is truly watch collector's dream store, retailing over 25 swiss brands including Rado, TAG Heuer, Mont Blanc and Baume & Mercier. For brands like Esprit, Carrera and Pierre Cardin, you could visit Khimani's Egana Studio. Then there's also the Khimani Watch Company, which has over 30 national and international brands, First Citizen- an exclusive Citizen showroom for customers looking for international brands in the price bracket of Rs 3,000 and Rs 15,000 and the Godavari Watch Company - an exclusive Bentex showroom at Lokhandwala.

The USP of Khimani's stores is his customer service for which he has acquired immense goodwill over the years. In the 80's when all the mechanical watched required frequent after sales-service, he invested in creating a service infrastructure by hiring trained technicians, maintaining spare parts and investing in tools. He would do minor repairs for his customers free of charge, when other retailers would charge a minimum fee of Rs. 50 and this strategy paid off - the percentage of repeat customers at Khimani Watch Co & Swiss Paradise is 60 percent and 40 percet respectively.

Copyright © Bennett Coleman & Co. Ltd. All rights reserved.   Disclaimer
Other Times Group Sites - The Times Of India | The Economic Times | Femina | Filmfare | Navbharat Times | Times Classifieds | Property Times | Education Times | Maharashtra Times | Responservice | Indianadsabroad | Jobs & Careers | Times Multimedia